Dyson Vacuum Not Working? Here’s What to Do!
Dyson vacuums are known for their high suction power and innovative features, but sometimes even the best vacuum cleaners can encounter issues. If you’re experiencing problems with your Dyson vacuum not working as it should, don’t panic.
In this article, we’ll go over some common issues that can cause your Dyson vacuum to stop working and what you can do to fix them.
Dyson shuts off while in use
If you own a Dyson vacuum and it unexpectedly shuts off during use, understand that it’s an ominous sign of some underlying malfunction. Luckily, troubleshooting and resolving the issue can be straightforward and effortless.
The reason behind Dyson shutting off unexpectedly can be a dead battery, lousy charging connections, a clogged filter, or motor damage. The first thing you should check is the battery’s condition. If it’s dead or low, recharge it and then try using the vacuum again.
Sometimes, the charging connections can be the issue causing a poor connection between the power supply and the machine. Make sure to check the power cable and the power outlet and ensure that the charging port is clean and free from any debris.
Another reason for Dyson shutting off suddenly is a clogged filter that can obstruct proper airflow making it hard for the machine to work. Check the airflow by opening the inlets and outlet flaps and assess if there aren’t any blockages present.
If the issue persists, it’s likely that your machine has motor damage which is causing it to overheat. In such a case, do not use the vacuum anymore and contact Dyson’s customer support team for assistance.
Low battery level
Low battery level is the primary reason behind the unexpected shutdown of the Dyson during vacuuming. To resolve this issue, simply charge the vacuum battery for at least 2 hours using the provided dock and charger.
Ensure that the battery has fully charged before attempting to use the vacuum again. Power on the device and continue vacuuming as needed.
Frequent charging of the vacuum battery is encouraged to prevent further instances of low battery levels. This practice also increases the lifespan of the battery.
Blockage of nozzle/attachments
In case of a blockage or clog in your vacuum cleaner, it will automatically shut off to prevent further damage. To overcome this situation, you need to follow some simple steps to get your vacuum cleaner back to its normal functioning.
First and foremost, make sure you turn the power off and unplug the vacuum cleaner to avoid any mishap. Once done, remove the tool head from the wand and detach the wand from the vacuum base. It’s crucial to visually inspect the inlet of the vacuum base, the inside of the wand, and the neck/base of the tool head to identify any blockage. Any visible blockages have to be carefully removed.
Once you’ve successfully cleared the blockage, you can power on the vacuum cleaner and continue to use it as normal. Additionally, you must also make sure that you frequently clean your nozzle and attachments to ensure that debris doesn’t accumulate and lead to a blockage. This will help maintain the efficiency and longevity of your vacuum cleaner.
Clogged filter
A clogged filter can be a common cause of a Dyson vacuum not functioning properly. To remedy this, the first step is to locate the filter by twisting the purple dial labeled “filter” located at the top of the vacuum. Once found, carefully remove the filter from the vacuum.
After removing the clogged filter, rinse it under running water for a minimum of 2 minutes to remove any accumulations. Make sure to rinse and shake the filter until any built-up debris is completely removed. Once you have rinsed the filter, wring it out gently to remove any excess water.
Dyson doesn’t power on, even after charging
If your Dyson handheld vacuum isn’t turning on, even after charging, it can be frustrating. However, there are steps you can try to successfully power your vacuum.
Firstly, ensure that your charger and power cord are in good working condition and properly connected to your Dyson vacuum. A damaged cord or incorrect connection may prevent your vacuum from charging and powering on.
If your charger and power cord are working correctly and your vacuum is still not turning on after charging, your vacuum may need servicing. In such cases, you can contact a Dyson-authorized service provider to fix the issue and restore its full functionality.
Before seeking help, it’s worth attempting a power reset. To do this, switch off the vacuum and disconnect it from its charging cord. Wait for at least 10 seconds and then connect the vacuum to the charging cord again. Allow it to charge for the recommended period, and then try powering it on.
Non-functioning battery
Your Dyson vacuum is reliant on lithium-ion batteries to operate. Repeated charging and use of your vacuum can cause damage to the battery, making it hazardous to operate. If your Dyson vacuum fails to power on or hold a charge, the most probable cause is a damaged battery. Continued use of a damaged battery can become a safety hazard and adversely affect your vacuum’s performance.
Replacing the damaged battery is possible by purchasing a new one through authorized Dyson sellers. Once you have a new battery, refer to our battery replacement page, where you will find detailed instructions to guide you through the replacement process. Swapping the battery promptly will ensure your vacuum performs optimally and maintains its full charge capacity.
Dyson keeps losing suction
Are you experiencing a decrease in suction power with your Dyson vacuum? This can be a frustrating problem, but there are a few possible reasons for this issue that you can investigate to determine the source of the issue.
Firstly, it’s essential to inspect your vacuum for any blockages that could be causing the loss of suction power. Ensure that the inlet flap is free of debris and that there is no blockage in the vacuum’s hose. If you find any blockages, clear them out. Also, check your pre-filters and post-filters to see if they need to be cleaned or replaced.
Secondly, the motorized tool or brush bar may have accumulated excess debris, which can compromise suction power. Clear all debris from the motorized tool or brush bar with a dry filter or a damp cloth.
Thirdly, if your vacuum’s filter is dirty or has lost its suction power, consider replacing it with a washable post-filter for optimal performance.
Additionally, ensure that all parts of the Cyclone unit are replaced correctly in their normal position after disassembly. And, if you suspect any signs of damage to your vacuum, contact Dyson’s customer support team. They can assist you with the correct checks and troubleshooting techniques to resolve the suction issue.
Clogged Brush Bar
Reduced suction power is one of the most common complaints among vacuum cleaner users. One of the leading causes of this is a clogged brush bar. To combat this issue, it is essential to locate the two dials present on the brush head attachment of the vacuum. Gently turn each one a quarter-turn, counterclockwise until it clicks. This action will unlatch the brush head so you can access the brush bar and sole plate.
With the brush head unlocked, flip the cleaner head over to locate the sole plate. You’ll likely find tangled hair, dust, and debris that have accumulated around the brush bar. To rectify this problem, carefully remove the sole plate and clear the area around the brush bar of any foreign objects.
Once you have cleared the debris, replace the sole plate on the surface. Don’t forget to turn the dials on the brush head attachment clockwise until it clicks. This action secures the sole plate and brush bar firmly in place. Finally, power the device on and start using your vacuum cleaner with the familiarity of its full suction power.
Dyson DC58 omits unusual smells when on
If you are experiencing an unpleasant smell while using your Dyson DC58, it may indicate that there is a problem with the machine. This issue can arise due to various reasons like the vacuum filter, brush head, or motor.
The first step to take is to check the filter. If the filter is clogged with dirt and debris, it can cause a musty smell. Ensure that you follow the correct procedure to clean the filter, remove it from the vacuum and wash it with cold water. Once the filter has been cleaned, make sure that it is completely dry before inserting it back into the machine.
Another possible cause of the smell could be the brush head. Dirt, debris, and pet hair can accumulate around the brush bar, leading to the development of an unpleasant smell. To fix this, unlock the brush head and check for any foreign objects around the brush bar and remove them.
If none of the above steps work, then it could be an issue with the vacuum’s motor. In such cases, do not operate the vacuum and contact the customer support team for guidance on how to proceed.
Clogged Filter
A clogged filter in the Dyson DC58 is a common cause of unusual smells emitting from the device. The build-up of debris, over time, can over time cause a burnt odor that is less than pleasant. To determine whether the filter is the cause of the smell, the user should remove, inspect, and clean the filter.
When removing the filter, users should ensure to do so carefully to avoid any damage being inflicted on the filter or the vacuum. After removal, a visual inspection should be carried out to assess whether it can be cleaned or if replacement is necessary.
Cleaning the filter involves washing it with cold water and ensuring it dries fully before being placed back into the vacuum. Should the filter be too dirty to achieve an adequate level of cleanliness, then replacement of the filter is recommended.
Dyson DC58 makes an unusual sound
When operating your Dyson DC58, the last thing you want is for it to make unusual sounds that could indicate a problem. Fortunately, there are several reasons why your vacuum cleaner may be making strange noises and a few quick solutions to fix the issue.
Firstly, if the vacuum sounds unusually loud or high-pitched, it could indicate a clog in the machine’s airflow. This is often caused by too much debris accumulating in the cleaner head, causing a restriction in the airflow. To combat this issue, regularly check your filter and remove any excess debris caught in the wheels or brush bars.
Another possibility is that some parts of the vacuum may be loose, such as screws or fasteners that hold the machine together. When operating the vacuum, these loose components can cause unpleasant and unusual sounds. A quick solution to this is to inspect the vacuum and tighten any loose screws or fasteners that you find. Also, make sure not to overtighten them.
If the noise persists, it’s possible that your Dyson motor could be the issue. Overheating of the motor or a damaged fan could cause the vacuum to make strange sounds. In this case, it is best to turn off the vacuum and unplug it immediately. Contact the Dyson customer support team by phone or email address provided with the product. They will guide you through the diagnostic and repair process to fix the issue.
Air Leak
If you notice that your Dyson vacuum is whistling while in operation, it could be an indication of an air leak within the unit. To rectify this issue, carefully examine all parts of the machine and check for potentially broken seals or incorrectly positioned components. Any broken seals may require immediate replacement, and all fittings should be secured to prevent any further air leaks from occurring.
Air leaks not only cause annoying whistling noises, but they can also reduce the suction power of your vacuum. Reduced suction can lead to inefficient cleaning, and may even cause overheating in the machine’s motor. Therefore, it is of utmost importance to address any air leak issues as soon as possible.
The hoses in your Dyson vacuum are a critical component that can easily be damaged or come loose, leading to the dreaded air leak. Always inspect the hoses for any potential damage, and make sure they are correctly connected to the machine.
Motor Failure
If you have noticed a popping sound and the odor of burnt material coming from your Dyson vacuum, it could indicate a motor failure. The motor is an essential part of the vacuum that provides it with the power to suck up debris and dirt.
A damaged motor can result in vacuum overheating, which can cause further damage to the machine or even pose a safety hazard. If you suspect motor failure, it is crucial to address the problem immediately to prevent any further damage.
Replacing the main body of your Dyson vacuum is the most effective way to resolve the problem of motor failure. The full procedure for replacing the main body of a Dyson vacuum is available online. It involves removing the battery, separating the machine parts, and replacing the main body.
Clogged Filter
A clogged filter is a common reason for a Dyson vacuum to produce a muffled sucking sound or high-pitched squeal during use. Regularly checking and maintaining your vacuum filter is essential to prevent dust and debris from building up in it, causing it to clog.
To fix this problem, start by unplugging the vacuum and removing the filter. Check the filter for signs of damage or excess debris buildup. If the filter is damaged or extremely dirty, it may be time to replace it with a new filter. A step-by-step video is available online to assist in replacing the filter.
Taking the time to check and maintain your vacuum filter can increase the vacuum’s lifespan and improve its performance. By removing and replacing a clogged filter, you can enjoy a clean and efficient vacuuming experience.
Vacuum Power Issues
Vacuum power issues, such as the vacuum not turning on or turning off unexpectedly, can be frustrating and disruptive to your cleaning routine. To troubleshoot and resolve these issues, follow these expert tips.
Firstly, check the power cord and outlet, since poor electrical connections can cause power problems. Make sure the cord is securely plugged into a grounded outlet and that the outlet is working by plugging in a different device. If the outlet doesn’t work, reset the circuit breaker or call an electrician. If the cord is damaged, frayed, or twisted, unplug the vacuum and replace the cord or contact customer support for a replacement.
Secondly, inspect the vacuum for any signs of damage or blockages. The machine may have shut off automatically due to overheating, which can be caused by a blocked hose, filter, or brush bar. Check the airways by removing the parts and using a damp cloth to clean them gently. Also, check for any damage to the motorized head, combination tool, or crevice tool, which can affect the suction and performance of the vacuum. If you find any damage or debris, clear them out or replace the parts if necessary.
Thirdly, make sure the vacuum is not wet or in contact with water, as this can damage the machine and pose an electrical hazard. Avoid using the vacuum near wet areas or liquids, and do not use the vacuum as a tumble dryer or as a source of cold air. If the vacuum gets wet, unplug it immediately and let it dry completely before using it again. Do not use air fresheners or other chemicals to mask unpleasant smells, as these can clog the filters and reduce the airflow.
Lastly, if none of these tips work or if you are unsure how to fix the vacuum power issues, contact the customer support team or customer services for help. You can find their contact details online or in the instruction manual. Provide them with your model number, warranty information, and a detailed description of the problem, so that they can give you the correct checks and solutions. Do not attempt to dismantle or repair the vacuum yourself unless you are a qualified technician. If you see any warning signs or icons, such as the padlock icon or the blue light, consult the manual or call for help.
Vacuum Overheating
Overheating can cause your Dyson vacuum to shut down unexpectedly. Fortunately, this model includes a built-in automatic safety system that turns off the machine if it begins to overheat, thus avoiding serious damage to the vacuum’s motor.
One of the most common causes of overheating is a clogged filter that covers the ventilation system, which leads to restricted airflow. To remedy this situation, empty and wash the filter before fitting it back into the vacuum. However, before you replace the filter, check whether there are any blockages on the vents.
To avoid motor shut down, allow the nozzle to cool for approximately 30 minutes, especially when using the device continuously for long periods. Do not turn the device on before allowing it to cool down properly, as the motor’s fan needs to cool down completely before it can function properly.
A damaged vacuum can also cause overheating; regularly inspect the vacuum’s parts and check for any damage or debris. If you find any such damage, follow the manufacturer’s instructions to clear out or replace the parts of the vacuum correctly.
Vacuum Power Cord Broken
If your vacuum is turning off immediately after turning it on or not turning on at all, it could be a sign of a power cord issue. Power cords are an essential component of any vacuum cleaner, and even a minor problem with them can lead to an unplanned shutdown.
One of the most common causes of vacuum cleaner power cord issues is a broken cable. The most vulnerable areas of a power cord are usually where the cord enters the vacuum cleaner, which can cause it to cut in and out quickly. This not just limits the functioning of the vacuum, but could also lead to safety hazards.
If you notice any damage or if your vacuum cleaner is not functioning as usual, try checking the power cord for any signs of damage. If you discover that it is broken or damaged, the best option is to replace the entire power cord.
Replacing a power cord on a vacuum cleaner may seem like a daunting task, but it is relatively easy to do. You can find a replacement power cord at authorized online retailers, or you can consult the manufacturer to find the right replacement cable for your model.
It’s important to note that using a vacuum cleaner with a damaged power cord is a safety hazard. To ensure that your vacuum cleaner operates safely and efficiently, you should replace the damaged power cord as soon as possible. So, if you notice any potential damage to your power cord, take immediate steps to replace it to avoid any safety hazards.
Loss of Suction in the Hose
Loss of suction in the hose is a common problem that often frustrates vacuum cleaner users. The hose is an integral part of the vacuum cleaner, and when it’s not working, it can make cleaning incredibly challenging. A variety of issues can cause suction loss in a vacuum hose. Here are some practical steps to follow to identify and fix the issue:
Firstly, check the hose for any blockages or restrictions that could be causing the suction loss. Debris or dirt buildup could be the culprit, and this is typically found near the nozzle or end of the wand.
If there are no obstructions in the hose, the issue of suction loss could be due to a damaged hose. Check the hose thoroughly for any holes or splits that could be causing the suction loss, and if there’s a visible leak, the hose needs replacement.
The next step is to ensure that the machine’s filter system is adequately maintained. Filters should be checked according to the vacuum’s guidelines and changed regularly, or this could limit suction power.
If the above checks have been done, and the vacuum cleaner still has suction issues, it’s recommended to check the vacuum cleaner’s canister for dirt and debris that could be causing an obstruction. Emptying the canister and cleaning it thoroughly could be beneficial.
Clogging
As a vacuum cleaner owner, it’s important to understand one of the common issues that come with it, clogging. Clogging or blockages in your vacuum cleaner can lead to a decrease in suction power, limiting its efficiency. Here are some practical steps to take when inspecting a clogged vacuum cleaner.
Before you begin, ensure that your vacuum cleaner is unplugged for safety purposes. Inspect the hose for any lodged objects that may be causing a clog. If an object is found, carefully remove it to prevent damage to the hose.
Detach the external hose and remove the wand. For easier access to the hose, reference the guide that comes with the vacuum for optimal removal techniques. Clear blockages may be causing the hose to have some problems with air circulation.
Inspect the brush bars and remove the base plate for a more thorough inspection. If the brush bars have debris buildup, clean them off with a dry cloth before refitting them. Make sure all attachments such as the brush bars or the other fitted components function properly before refitting them in the correct manner.
Improper Attachment to Vacuum
To ensure optimal performance of your Dyson vacuum, it is crucial to ensure proper attachment of its components. One common issue that causes a decline in the machine’s suction power is an improperly attached hose.
To avoid this problem, always double-check that the hose is attached completely at the base of the vacuum. Furthermore, make sure that all attachments are properly attached to their corresponding tool sockets before use.
When components are not attached properly, the vacuum’s suction power is compromised resulting in various performance issues. These issues may include but are not limited to, difficulty in picking up debris, a sudden drop in the machine’s power, and unpleasant smells.
To address this issue, we recommend checking all components for proper attachment before every use. This easy process ensures that your Dyson vacuum operates at its maximum capability. If the problem persists even after proper attachment, contact Dyson’s customer support team for further assistance.
Check for Broken Seal
The proper suction power of your vacuum is a necessity when it comes to cleaning your floors efficiently. However, if your vacuum has a broken seal, it can severely affect the suction power, leading to various performance issues. Before you start cleaning your floors, always double-check the hose attached to the vacuum’s base. If there are any tears or punctures in the hose, it is recommended to replace it as soon as possible.
To check if your hose is damaged, examine it thoroughly for any cuts or holes. If the hose appears damaged, replace it immediately. To replace a new hose, follow the step-by-step guide provided by the manufacturer’s website or manual.
A broken seal can lead to a drop in the machine’s power, making it challenging to pick up excess debris and pet hair, leaving an unpleasant smell. To avoid an unpleasant cleaning experience, regularly inspect your vacuum components for signs of damage, and make sure that all the attachments are properly attached. If you’re uncertain about the correct checks to perform or need any assistance, reach out to the customer support team directly via email or phone.
Trouble picking something up
Are you experiencing difficulty in picking things up with your Dyson vacuum? One of the most common problems that Dyson users come across is reduced suction power leading to poor pick-up. If you’re struggling with this issue, there are a few things you can try to resolve the problem.
First off, check if there are any blockages in your machine’s airflow caused by excess debris or a clogged pre-filter. An unpleasant smell emanating from your machine can also indicate a blockage. In such a scenario, follow the correct checks outlined in the user manual to clear the blockage before using your vacuum again.
Another reason your Dyson vacuum may have difficulty in picking things up is due to a restriction in airflow. Check the cyclone unit for any signs of damage, and ensure the cyclone release is firmly secured. If the post-filter is dirty or clogged with dirt and dust, consider washing it with a damp cloth. Additionally, turn the post-filter clockwise to confirm it’s in its normal position.
Faulty Suction
When your Dyson vacuum starts to experience difficulty in picking items up, the root cause is often a dirty filter. If simply cleaning the filter doesn’t improve the situation, the next step is to inspect the suction hose. A clog or blockage in the hose can disrupt the vacuum suction, so it’s important to check it thoroughly. Take your Dyson and turn it so the suction wand is pointing upwards. Next, remove the suction hose and inspect it closely for any lodged items or nicks.
If the suction hose is free of blockages, the next item to check is the internal hose. This hose connects the suction hose and brushbar to the vacuum bin. Carefully flip your Dyson over and inspect the internal hose. Any clogs or debris in the internal hose can limit or completely stop suction within your vacuum.
Brushbar Not Turning
To resolve the issue where the brushbar is not turning on your Dyson vacuum, there are a few steps you should follow. Firstly, ensure that the brushbar button is turned on. The button is gray and located next to the power button. If it’s not turned on, switching it on should fix the issue.
However, if the brushbar button is not the source of the issue, it’s likely that the brushbar itself is damaged, worn, or stuck. To check and remove the brushbar, you’ll need to refer to the instruction manual that came with your Dyson vacuum. If you don’t have the manual, it can be downloaded from the official Dyson website.
Once the manual is accessed, follow the recommended steps to remove the brushbar properly. If removing the brushbar doesn’t fix the issue, it may be necessary to replace the part altogether. In such cases, contact Dyson’s customer support team for assistance in getting a replacement brushbar. Keep in mind that attempting any repairs or replacements without proper guidance may result in further damage to your vacuum.
FAQs
Why Is My Dyson Vacuum Not Charging?
Charging problems may arise due to a faulty power cable, power outlet, or charging dock. To troubleshoot the issue, try using a different power outlet or cable. If the vacuum still won’t charge, check if the machine is wet or has come in contact with water. Alternatively, it could be a battery failure, in which case, you may need to replace the battery.
My Dyson vacuum has lost its suction power, what can I do?
The most common reason for loss of suction is a clogged filter or vacuum tube. To solve this problem, turn off the machine and unplug it from the power source. Remove the filter and check for any debris or excess dirt. Clean it thoroughly or replace it if necessary. You may also need to check for clogs in the tube or hose.
How can I fix the brushbar of my Dyson vacuum?
If the brushbar button is not the source of the issue, it’s likely that the brushbar itself is damaged, worn, or stuck. Start by checking the instruction manual that came with your Dyson vacuum. The manual will guide you through removing and cleaning the brushbar properly. If this doesn’t solve the problem, you may need to replace the brushbar altogether. Contact Dyson’s customer support team for assistance.
How do I get rid of an unpleasant smell from my Dyson vacuum?
An unpleasant smell could be an indication of excess debris or pet hair collected in the vacuum. First, check and empty the bin container and wash it thoroughly. Next, remove and wash the filter and ensure it has dried off completely before reattaching it. If necessary, consider using air fresheners to keep the vacuum smelling fresh.
Can I wash my Dyson vacuum filter?
Yes, most Dyson vacuum filters are washable, although you should check the instruction manual before attempting to do so. To wash the filter, remove and rinse it under cold water until the water runs clear. Gently squeeze it to remove any excess water, and leave it to dry for at least 24 hours before reattaching.
Conclusion:
This article provides solutions for some common issues that may prevent your Dyson vacuum from working properly. Whether it’s a charging problem, loss of suction power, or unpleasant smell, we have outlined simple steps to address each issue.
By following these troubleshooting steps, you can save time and money by avoiding unnecessary repairs or replacements. Remember to always refer to your instruction manual or contact Dyson’s customer support team for further assistance if needed.
